LABORATORY INFORMATION MANAGEMENT SYSTEM

A LIMS is essential for a busy laboratory to streamline their processes and reduce the possibility of errors. Our LIMS manages all the usual processes of registration, capturing results and generating reports as well as some additional useful features such as quotations, proforma invoices and a customer portal. Integration with QMS and Asset Management ensures that cross-over functions are managed.

Features and Benefits

Automatic Scheduling of Tasks

SMS and Email Notifications

Attach documents and images

Access Control and Permission levels

Data Import and Export

Easily Configurable to your requirements

Interactive Dashboards

Web-based for easy access

Audit Trail

Real time Reporting and Statistics

LIMS Functionality
General
Organizational Setup Parameters
Technical Setup Parameters
Customer Management and Billing
Registration of Jobs, Samples and Tests
Scheduling, Monitoring and Tracking
Result Capture and Approval
Reporting
Analytics and Statistical Process Control
Automation and Integration
General

Typical Dashboards and Flow:

- Quotations
- Service Requests
- Receiving
- Laboratory
- Approvals and Signing
- Job Completion and Invoicing
- Archive and Global Search

Organizational Setup Parameters

‌Add Branches with their own document logos, addresses, accreditation logo and reference, contact persons, etc.
Add Departments linked to specific branches
Add Personnel linked to specific branches and departments
Add Customers and contacts
Define static lookup categories to suit your requirements such as sample types, units of measure, pre-defined comments etc.

Technical Setup Parameters

‌Define Tests with parameters including:
            - Categories or Tags (Up to 4) for easy grouping on schedules, dashboards and r
            - Linked Branches
            - Billing code and description
            - Methods/SOPs and Accreditation
            - Unit of Measure and Uncertainty Reports                                                                                                   - Default Turnaround Time

Define Test Bundles and Specifications (Upper Limit, Lower Limit, Warn Limit, Match)
Define pricing for each test, bundle or service item
                                                                                        - Outsourcing
      - Standard quotation notes or remarks
    - Billing only

Customer Management and Billing

‌Define account types as Account, Cash on Delivery (COD) or Cash on Order (COO)
Add or Import Contact Persons
Customer Portal
Generate Quotations manually or automatically from an already registered job
Generate Proforma invoices automatically for registered jobs
Export proforma invoices to external financial systems
Quality checks on quantities and rates between quotations, jobs and invoices

Registration of Jobs, Samples and Tests

Customizable Dashboard view for efficient registration
Manage Customer based on account type
Add samples and tests individually or import in bulk via a customizable Excel spreadsheet template
Choose between manually defined sample numbers, system generated numbers, or both
Easy capturing and or uploading of sample/document photos and other files
Log GPS coordinates for samples captured via the mobile app
Automatic or manual setting of Due Dates per job or per test
Automatic or manual setting of Scheduled Start Dates per test

Scheduling, Monitoring and Tracking

Customizable Dashboard view for efficient scheduling and tracking

Schedule and assign work individually or in bulk on either a calendar or matrix view
Flag tests not started on time or overdue for reporting

Result Capture and Approval

Customizable Dashboards for capturing and approving
Capture results individually, or in bulk by bulk edit or spreadsheet view

Automatic Compliance check possible
Two-tier approval (if activated)
Schedule retests
Email/SMS alerts for results out of specification
Job automatically completed on approval of last test

Reporting

‌Report generation via built-in module or advanced merge functions
Report/certificate layouts are customized to customer requirements and can include uploaded images/photos
Merge function include:
- Merge and Store
- Merge and Send Email
- Merge and Sign (Digital Signature Integration)
QR Code embedding for online verification


Analytics and Statistical Process Control

‌Rich analytical features for statistical charts and reporting
View statistical trends by hour, day, week, month, year, day of week, day of month etc.


Automation and Integration

Connect to Financial Systems to generate invoices, synchronize customer information and update pricing
Data imports and exports in various formats, including to and from external databases
1D (Linear) and 2D (QR) Barcode scanning
Label Printing with text and or barcodes
Instrument Integration
Automated notifications (Internal and External)
Electronic and Digital Signatures
Document automation for externally generated reports/certificates

Industry Specific Functionality

Agricultural, Seed and Food

Mining, Analytical, Chemical, Microbiology

Medical, Pathology and Diagnostic

Civil Engineering Materials and Environmental

Calibration Laboratories

Additional Functionality

Quotations

Generate quotation using defined tests and bundles and their prices

Define discounts

Process: Draft - Approved - Submitted - Accepted - Closed - Revised

Send email option

Quotation layout to your requirements

Create job directly from quotation

Customer Portal

Allow your customers access to view their own jobs, samples and tests

Submission request form for services or sample testing

Customer can download historical reports




On-Site Services

Define on-site services that you offer

Manage customer requests (accept or reject)

View all open requests on calendar and map views

Create job directly from request


Proforma Invoices

Generate from Job at any status

Proforma layout to your requirements

Email option available

Define discounts

Can be integrated to financial system